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Contactless momentum continues – Part I
This is the first of a two-part feature into the fast moving world of contactless smart card technology. In this issue we limit our survey to the business and technology issues affecting the rollout. Because some contactless companies also operate in the RFID tag market, next month's survey will examine this segment in more detail.
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Cartes clips
The Cartes show in Paris celebrated its 20th anniversary at the end of last year. As always there were many dozens of press announcements relating to smart card technology. Such is the volume of stories, however, that many of these announcements often never make it into print. This article seeks to bring some of the more interesting releases to the surface.
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Top two players reveal shock merger
The two largest smart card players in the world, Gemplus International and
Axalto, have sent shockwaves through the industry saying they will merge their
operations to create a company with control of almost half the smart card supply
chain. The new company has been called Gemalto and joint revenues in 2005 would
equate to US$2 billion.
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A maturing industry?
It is said that you can judge the maturity of an industry by the number and type of initiatives undertaken to promote interoperability. If the current list of relevant organisations is anything to go by, then this is indeed a rapidly maturing industry. This month's survey takes a look at some of the work being undertaken by industry groups that could have an impact on the smart cards market.
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Making the case for better ID cards
UV and IR security features on cards have been part of the industry for quite some time. However, demand for added security features by a wide range of card issuers has made consistent quality of such hidden security features more important. Tom Kleeman, CEO of Spartanics, tells CTT that card manufacturers have better technology for UV and IR quality control at their disposal, and card issuers can expect more from their secure card suppliers.
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Improving the safety of Europe's roads?
The European Commission (EC) is trying to improve road safety and working conditions throughout Europe, and card technology is playing a role in achieving this. Current European Union (EU) regulations state that all newly registered commercial vehicles with a total weight in excess of 3.5 tonnes and buses with more than nine seats must now be equipped with a digital tachograph.

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What's on the cards for the Middle East?
In recent years, Middle Eastern countries have begun
to recognise the importance of membership in the World
Trade Organization (WTO). Prior to the Middle East working
with the WTO, the region was largely closed to foreign
banks and so its leading edge approach to payments and
banking has been largely overlooked. But as countries
around the world struggle with the roll out of chip
cards, ATMs and POS terminals to support the EMV standards
ahead of global mandates, it has become more apparent
that the Middle East is driving a well developed and
highly innovative payments landscape.

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Content
is king
When is a phone not a phone? When it's using some of
the latest 3G technology. OK, the most innovative phones
at this year's 3GSM show in Cannes can still be used
for making voice calls, but in an era of market saturation
and high competition, mobile operators are increasingly
focused on the revenue they can generate from data and
other services such as ring tones, logos, games or download
services. In turn, such services are providing SIM card
providers with opportunities to develop more innovative
products.

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Pre-authorised
debit: creating cardholder choice
Pre-authorised debit is a new offline smart-card based
payment method. It delivers an end-to-end low-risk debit
solution that adds value to new or existing EMV infrastructures,
providing a payment facility that is as secure as –
and in some ways more versatile than – existing
credit and debit card payment applications. But what
exactly does this mean for cardholders?

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New
applications for contactless technology
With two billion smart cards shipping each year,
a large percentage of the world's population uses them
one way or another. Today, 97% of those units are ‘contact’
smart cards, cards that must be inserted into a device
of some kind – a phone, a payment terminal or a
reader attached to a PC – in order to be used.
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Russia
rings in the changes
Anyone taking bets on the likelihood of Russia becoming
a dynamic market for smart cards would have offered
extremely long odds in the formative days of post-Soviet
Russia. Many industry players would have doubted their
judgement at best, and more probably suggested they
take a long rest before pinning their hopes to what
was known as an ‘economic nightmare'.

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Healthy
decisions?
The healthcare sector is providing some interesting
opportunities for the industry. With a growing appetite
for the technology, we're now witnessing a variety of
pilots and programmes that encompass applications as
diverse as employee access to healthcare facilities,
patient access to medical treatment and insurance company
access to treatment details. In these areas, privacy
and security are often the driving force for card rollout.

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PVC
and the impact of rising costs
In the world of plastic cards, the overwhelming
majority of global card manufactures utilise polyvinyl
chloride, or PVC, as their prime substrate. Because PVC
is so versatile and has the characteristics to withstand
numerous manufacturing steps while meeting ISO requirements,
it has been selected as the material of choice since the
inception of plastic cards ranging back to the 1950s.
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Bridging
the North/South divide
Banks in Southern Europe have faced heavy criticism
for failing to meet the 2005 deadline for chip and PIN
migration. Alan Moss, director of marketing for the e-Transactions
activities of Thales puts Spain under the microscope to
find out if the flak is justified or just badly targeted.
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Access
management: the key to compliance
One of the biggest challenges facing organisations
today is coping with the increasing amount of external
regulatory compliance issues that either exist or are
currently being drafted. Meanwhile, organisations in
both the public and private sectors are also recognising
the fact that internal IT governance must be addressed
as a matter of urgency. Whether internal or external
compliance, Identity and Access Management (I&AM)
is a key component of the IT infrastructure and the
role of the smart card could become increasingly important.

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A
long association?
Companies join industry associations for a variety
of reasons: sometimes it's to network, for others it's
to be part of a collective voice that has the power
to lobby governments and business groups to discuss
and promote their area of expertise. With the development
of technology and the convergence of markets, industry
associations are being formed, merged or developed to
reflect the dynamic pace of industry. The challenge
for associations is to attract and maintain members
while responding to industry change.

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An
eye on security - July/August 2004
The potential for the combined usage of biometrics
and smart cards continues to emerge. With technology
developments enabling costs to fall, and a growing impetus
for the use of strong authentication in a number of
applications, could the time be ripe for more deployments
combining the two technologies?

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OATH
– the answer to ID theft? - July/August 2004
Online commerce and communication has long been hampered
by fears about consumer security and privacy combined
with a lack of standards and high costs for technologies
that attempt to address these concerns. To resolve these
issues, a new industry-wide collaboration was launched
earlier this year. Tasking itself with the development
of an open reference architecture by leveraging existing
open standards for the universal adoption of strong
authentication technology across all networks, the Open
Authentication Reference Architecture (OATH) group aims
to develop authentication, giving customers the confidence
to conduct commerce online.

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Biometric
bytes - July/August 2004
Breaking news from the biometrics industry.

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Benefits v Big Brother - June 2004
Goverments projects around the world are looking to
smart card technoligy for aiding the allocation of rights,
benefits and other social aid. But is there a way to
reassure the public that their information is safe in
their hands and won't be abused for other means? This
article examines the dilemma faced between providing
ID and protecting information.

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Lower costs and less cash? - June 2004
The idea of an e-purse scheme appears to be good in
theory. It is convenient for users and helps reduce
the amount of cash in a system, thereby lowering cash
handling costs. However, some e-purse schemes have failed
to live up to the early marketing hype. So where now
for e-purse technology?
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A smart approach to wireless access - June 2004
In a 24/7 world where business is frequently conducted
on the move, the demand for Wireless LAN (WLAN) technology
is beginning to grow. However, this demand has created
its own set of challenges. How do you ensure security
over a wireless network while maintaining a good user
experience? And what role can smart card technology
providers play in addressing this challenge?
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Centralisation – the route to controlling payment
costs - May 2004
The wave of bank mergers and acquisitions that swept
the financial services industry during the late 1990s
have as yet unrealised promises of better value for
money. With the financial sector's economic downturn
biting into profits and bringing costs under the microscope
more than ever before, banks need to reassess their
card payments processing strategies in order to eliminate
as much unnecessary expenditure as possible.

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Another
link in the chain? - April 2004
Radio Frequency Identification (RFID) technology is
causing a stir in markets around the world, with applications
in the transport and physical access control markets
embracing the technology. Now, the convenience and security
offered by RFID technology is making its way into new
industry sectors, with a range of clients adopting it
for supply chain management.

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Fuelling
market developments - April 2004
Smart card industry developments associated with both
EMV and contactless technology are now opening up new
opportunities for customers in the oil and petroleum
industries. The technology has the potential to be used
for a diverse range of purposes from fleet management,
to purchases, to customer loyalty. While the smart card
technology industry is upbeat about the prospects for
this market, some fuel providers report that they still
need convincing that there is a good business case for
adopting the technology.

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Smart
cards and public key infrastructure - July/August 2003
As more and more businesses begin to rely on PKI, a
secure means of storing private keys is needed. Conventional
methods of storing keys, such as on computer hard drives,
have disadvantages. This article explores how smart
cards could provide a more portable and less vulnerable
method to store the private key.

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EMV
migration pushes forward - February
2003
Migration to the EMV (Europay MasterCard Visa) smart
card standard is the biggest card development since
the magnetic stripe in the 1970s. The specifications,
which come in two parts, are designed to enhance security
and compatibility of payment transactions. During 2003,
we will see a European-led push to issue more EMV smart
cards and new acceptance equipment.

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Capturing
commitment - February 2003
Partnership and commitment may sound like the recipe
for a perfect marriage, but an increasing number of
European organisations are also discovering that these
are key ingredients for loyalty programmes designed
to aid cross selling, tailor promotions and drive a
concentrated spend that will impact on market share.
Article Outline
Drivers
Banks
Retailers
Trends
Legislation
Creativity
Technically speaking
Barriers
Running costs
More please
A selection of smart loyalty cards in Europe

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Ohio
smart benefit programme meets early objectives
- January 2003
A progress report, prepared by Citicorp Electronic
Financial Services (which also implemented the scheme)
and published by the Smart Card Alliance, on the electronic
benefits transfer (EBT) programme in Ohio, claims that
the scheme has removed the stigma associated with the
use of paper food stamps or WIC (Women, Infant, Children)
vouchers. It has also brought about operating efficiencies
over and above those of magnetic stripe technology;
enabled the state authorities to monitor and control
costs; provided retailers with the means to eliminate
losses incurred through accepting expired paper vouchers
or inadequate information; and maintained or improved
security.

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Security
worries trigger boom in reader market
- January 2003
The global smart card reader and terminal market is
projected to expand to a revenue level of $3307.4 million
in 2006, while unit shipments are set to grow to 25.4
million in the same year, according to a new study from
Frost & Sullivan.

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News
from Cartes 2002 - November/December
2002
Article Outline
Blood monitoring tag wins top smart card award
Best Technological Innovation
Best Software
Best IT Security Application
Best Banking/Finance Application
Best GSM Application
Best Transportation Application
Best Customer Loyalty Application
Best E-commerce Application

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The
European Central Bank warns against too many e-commerce
initiatives - November/December
2002
The development of retail e-commerce across Europe
is in danger of becoming side-tracked by a multiplicity
of schemes and initiatives, says the European Central
Bank (ECB).
Article Outline
Credit cards
E-money schemes
Person-to-person payments
M-payments
Payment portals

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Will
Canada's new Resident Card be the model for a US visitor
card? - October 2002
Recent US legislation, in particular the Border Security
Act, has mandated that foreigners arriving at US borders
must carry a secure identity document capable of storing
automatically verifiable biometrics. Against this background,
the US authorities will be watching the roll-out by
the Canadian government of its Permanent Resident Card
(see page 1) with keen interest.

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Costing
a UK national ID scheme - September
2002
The UK Government has asked for opinions on a proposed
universal entitlement card scheme. We summarise the
cost estimates set out by the Home Office in its consultation
document.

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Who
leads in eGovernment? - July/August
2002
eGovernment presents the smart card industry with a
major market for its expertise in designing and providing
identification systems. We report on developments in
this fast-growing sector.
Article Outline
Who is ahead in eGovernment?
Integration
Citizen-centric
Other findings
The research

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A
national ID scheme? No easy answers!
- June 2002
Neither the UK nor the US currently have national ID
cards. Debate on their introduction is usually polarized
between advocates of security and advocates of freedom.
We summarize the principal arguments of a new report
(from the National Research Council of the US National
Academy of Sciences) which puts the issues into perspective
and warns legislators against precipitate action.
Article Outline
Technological challenges
Binding persons to identities
Back-end systems
Data correlation and privacy

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UK
banks act to check rising card fraud
- May 2002
The UK banks are to launch their first pilot of PIN
verification at the point-of-sale early next year. We
look at the background to this move.
Article Outline
The impact of chip technology
Initiatives
Card-not-present

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The
meaning of liability shift -
May 2002
Kalim Qureshi, Technical Director, Thyron Technologies,
gives an equipment supplier's view of the effect on
retailers of forthcoming shifts in liability for card
fraud.

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Trust
revisited: branding the PKI -
April 2002
For many years a mysterious paradox has plagued the
Internet trust industry, says Peter Liss, CEO of Swedish
PKI specialists AddTrust, in a paper prepared for this
month's Infosecurity Europe conference. Everyone needs
enhanced trust, and the technology and techniques are
mature and standardised –– in other words
supply is ready to sell, and demand is ready to spend.
Yet, when examining the numbers, we can only conclude
the two are not doing a very good job at meeting one
another. Branding –– as used in the credit
card industry –– could provide a significant
bridge between supply and demand.
Trust means different things to different people. For
one community, `the trust industry' is obviously all
about technologies enhancing the privacy of personal
data. For another it is about PKI.
One reason that the trust industry –– whatever
that means –– has taken such a long time
to grow is that it is hopelessly fragmented. Privacy
gurus don't talk to consumer protection advocates, who
don't understand cryptographers, who in turn don't see
what trustmarks have to do with their industry.
And yet, somewhere hidden among these people and their
disciplines, lies the key to resolving the trust market
paradox. As is not unusual in situations like these,
each community has developed a special skill or an understanding
that is crucial to the creation of real trust.

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Turning
the cutting edge into everyday use
- April 2002
The Advanced Card Awards competition, timed to coincide
with the InfoSecurity/SmartSolv exhibition and conference
in London this April, has attracted a wide range of
entries. Many of them are practical implementations
of products that only a few years ago were at the cutting
edge of smart card technology. Here is our guide to
some of the products and implementations (under sector
headings that we think appropriate) that have caught
our eye this year.

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The
changing face of the card industry
- March 2002
We look at financial results from ActivCard, Gemplus
and Drexler Technology; three very different companies
whose activities span an industry in transition.
Article Outline
- ActivCard
ActivCard shows a loss, restructures
business, expects growth of 30–35%in 2002
A pivotal year
Challenging
A long-term game
- Gemplus
Gemplus aims for profit in
second half of 2002
Turning the corner?
- Drexler Technology
Drexler builds up shipments
of ID cards
Shipments
Biometrics
The Green Card
Multiple biometrics
The future

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"The
cheque's in the email" -
February 2002
The roll-out by four major Canadian banks of the Email
Money Transfers system (this issue, p.1) is a challenge
to the dominance of PayPal in the person-to-person payments
market.
Person-to-person (P-to-P) payment is an aspect of the
electronic money revolution that has defeated some of
the smartest minds in the financial and IT worlds. When
it came down to testing the business case, introducing
new forms of cash –– such as Beenz, Digicash
or even Mondex –– just didn't seem to be
justified.

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The
UK Government's first smart identity card - January
2002
The Application Registration Card (ARC), as the Home
Office smart card for asylum seekers is known, is intended
to provide fast and positive identification of applicants
subsequent to their initial processing at ports of entry
or at the Croydon Asylum Seekers Unit.
"This is not a security system," said Home
Office consultant Gerry Gardner, when he presented an
outline of the system at the recent Biometrics 2001
conference in London. "It is designed to stop asylum
seekers who may be doing unlawful things ––
for instance, applying twice for benefits. It seeks
to answer quickly and accurately the question: do we
know this person previously?"
The challenge facing any government seeking to control
immigration and asylum is to create a system that can
provide a quick and accurate answer to two questions:
who are you and what is your immigration status?
For an answer to the question on status, an answer
to the first question, who are you? is required.

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The
Connexions Card finds its way into young pockets
- January 2002
The UK Government's record in implementing smart card
technology is decidedly patchy. But the Connexions Card
is one initiative that actually looks as if it will
make headway.

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Market
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China: an emerging
tiger - May 2004
Seen as one of the most interesting markets for members
of the smart card industry, China's place on the world
stage makes it a hot target for suppliers of smart cards,
terminals, technology and integration services. The
country poses exciting challenges, and these are being
met head on by a combination of domestic and international
technology vendors.

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A
sporting chance for smart cards? - February 2004
Smart card technology has much to offer the sports,
leisure and tourism industries and, with these sectors
becoming increasingly important players in the global
economy, they could provide more opportunities for the
smart card industry. Many segments of these markets
(referred to collectively as the `leisure industry'
in this feature) are well accustomed to card-based membership
schemes. Potentially, this familiarity could act as
a stepping-stone to smart card-based technologies. However,
this can only be achieved if smart card technology delivers
a strong business case.

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A
year for all sectors - January
2004
As we enter 2004, the smart card industry appears to
be in a buoyant mood. With developments in new and existing
market sectors, combined with ongoing technical efforts,
the year ahead could provide some interesting challenges
and opportunities.

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Smart
cards move onwards - October
2003
Several contract announcements made during the last
12 months demonstrate that smart card technology is
really coming of age in the mass transit sector. Driven
by developments in contactless technology and strong
business cases, some insiders are even going as far
as calling this the technology's 'killer app'.

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The
Pay TV market - September 2003
The global television industry is growing and changing
rapidly. As broadcasters work to protect their revenues
and build their client bases, smart card technology
is developing a role with many media organisations.

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Identifying
opportunities - July/August 2003
The last 12 months have seen the smart card industry
notch up several new contracts in the national ID sector.
As demand –– and interest ––
in smart national ID cards grows, the industry is poised
to benefit from the growing political impetus to provide
additional applications on the smart card. However,
in parts of the world, all these developments are occurring
against a backdrop of concerns over the privacy implications
of such technology

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One
card - many uses - June 2003
Educational establishments, cities and communities
are providing numerous opportunities for smart card
players to make an impact on the everyday lives of citizens.
With advances in standards coupled with falling costs,
many people are beginning to realise that with one multi-application
card, 'less' can indeed mean 'more'.

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Securing
e-commerce applications - May
2003
Although smart cards are now beginning to make a significant
impact in the traditional financial, identity and transit
markets, many industry insiders report that the e-commerce
market is still disappointingly slow. In fact, some
people have told CTT "each year people say this
is the year for smart cards to really take off in e-commerce,
and each year the reality fails to live up to expectations."
Part of the problem is a classic `chicken and egg' situation:
Without chip technology, there is little point in implementing
a chip acceptance device. Likewise, without a critical
mass of chip readers in operation, what is the point
of implementing a chip card?

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Smart
cards ringing in the changes
- April 2003
Anybody with half an eye on the telecoms industry will
know that the last few years have been somewhat volatile.
In the late 1990s, telecoms stock rose, the media was
full of `good news' stories about the potential for
mobile technology, and large parts of the world experienced
a surge in demand for the technology. This was followed
by a reality check and finally the bursting of the telecoms
bubble in 2001. With the downturn in the market, operators
and card manufacturers became cautious investors, and
the world experienced an erosion of prices for telecoms
products and services.

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